Crypteller

Crypteller

Anti-Money Laundering Policy

Last updated: November 12, 2025

Our Commitment

Crypteller is committed to preventing money laundering and terrorist financing. We comply with all applicable laws and regulations in Uganda and maintain strict anti-money laundering (AML) and know-your-customer (KYC) procedures.

Know Your Customer (KYC)

All users must complete identity verification before using our platform:

Required Information

  • Full legal name
  • Date of birth
  • Residential address
  • Valid government-issued ID
  • Phone number verification
  • Email verification
  • Selfie for identity confirmation

Verification Levels

Basic (Email & Phone)

Limited access - UGX 500,000 daily limit

Verified (ID + Selfie)

Full access - UGX 5,000,000 daily limit

Premium (Enhanced Due Diligence)

Unlimited access - Custom limits available

Transaction Monitoring

We monitor all transactions for suspicious activity:

  • Unusual transaction patterns or volumes
  • Transactions from high-risk jurisdictions
  • Rapid movement of funds
  • Structuring or layering of transactions
  • Transactions inconsistent with user profile

Suspicious Activity Reporting

If we detect suspicious activity, we are legally obligated to report it to relevant authorities. We may freeze accounts or transactions pending investigation.

Prohibited Activities

The following activities are strictly prohibited on our platform:

  • Money laundering or terrorist financing
  • Fraud or fraudulent transactions
  • Transactions involving proceeds of crime
  • Sanctions evasion
  • Use of stolen payment methods
  • Creating multiple accounts to evade limits
  • Providing false or misleading information

Enhanced Due Diligence

For high-value transactions or high-risk users, we may require additional information:

  • Source of funds documentation
  • Proof of income or wealth
  • Business registration documents (for businesses)
  • Additional identity verification
  • Purpose of transaction explanation

Record Keeping

We maintain comprehensive records of all transactions and user information for at least 7 years, as required by Ugandan law. This includes:

  • Identity verification documents
  • Transaction records and details
  • Communication records
  • Risk assessments and due diligence reports

Cooperation with Authorities

Crypteller fully cooperates with law enforcement and regulatory authorities. We respond promptly to lawful requests for information and comply with all legal obligations.

Staff Training

All Crypteller staff receive regular AML training to ensure they can identify and report suspicious activity. We maintain a culture of compliance throughout our organization.

Your Responsibility

Users must provide accurate information and report any suspicious activity they encounter. Failure to comply with our AML policy may result in account suspension or termination.

Contact Our Compliance Team

For AML-related questions or to report suspicious activity:

Email: compliance@crypteller.io
Phone: +256 700 000 000
Address: Kampala, Uganda